About Us

First Alliance Bank (FAB) is a wholly locally owned and professionally managed Commercial Bank, delivering diversified financial solutions to Zambians for over three decades. Since 1994, FAB has stood as a trusted partner to prosperity—shaped by visionary leadership, guided by integrity, and committed to innovation, customer-centricity, teamwork, and excellence.

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WHY CHOOSE US

Choose First Alliance Bank
For Modern Banking Solutions

✓ 24/7 Accessibility

Access your accounts anytime, anywhere. Our digital banking services are available around the clock, providing the flexibility to manage your finances on your schedule.

✓ User-Friendly Interfaces

Experience intuitive and easy-to-navigate platforms designed for all users. Our interfaces simplify banking, allowing you to focus on what matters most—your finances.

✓ Comprehensive Support

Receive dedicated support from our customer service team. We are here to assist you with any inquiries, ensuring a smooth banking experience.

✓ Secure Banking Environment

Rest easy knowing your information is protected. We implement advanced security measures to safeguard your data and transactions.

Celebrating excellence

Explore our awards and achievement

Award

E-Payment Solution of the Year

Award

Financial Inclusion - Rural Aspect

Award

Most Innovative Bank in Product Development

Award

Best Customer Service

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Mission & Vision

World-Class Digital Banking
trust, technology, & transparency

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Our Vision

To be the local financial partner of choice, empowering innovation and sustainable growth.


Mission Statement

Providing tailored, quality, innovative and customer-centric financial solutions.

See what our customers say

- Nancy Chalabesa

I have enjoyed the exceptional customer service and the various products the bank offers

- Salome Mwambaz

I always enjoy customer service at First Alliance Bank

- Hilda Chitema

I always have good customer service

- Miyoba Mweendo

I enjoy the Mpose Machine, quick and convenient

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Best Feature

Your Dreams,
Our Digital Solutions

  1. Seamless Accessibility Anytime,Anywhere
  2. Digital Banking Brings The Convenience Of Managing Your Finances Right To Your Fingertips. With Mobile Apps And Online Platforms, You Can Access Your Accounts, Make Transactions, Pay Bills, And Monitor Your Financial Activities From The Comfort Of Your Home, Office, Or Even On-The-Go
  3. Intelligent Financial Insight And Management
  4. One Of The Most Compelling Features Of Digital Banking is its Ability To Provide Deep Insights Into Your Financial Health. With Advanced Analytics, You Can Track Spending Patterns, llet Budgets, And Receive Personalized Recommendations To Help You Make Informed Money Decisions.
  5. Secure and Advanced Transaction Capabilities
  6. Digital Banking Prioritizes Security Without Sacrificing Convenience. Advanced Encryption, Biometric Authentication, And Multi-Factor Varification Methods Ensure That Your Sensitive Financial Data Remains Protected. Beyond Security, Digital Banking Offers A Wide Array Of Transaction Capabilities

Contact Us

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